Privacy Policy

Last Updated: February 2, 2026

At CareLink, we prioritize the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services, including daily check-ins and medical escort bookings.

1. Information We Collect

• Personal Data: Name, address, phone number, Line ID, and emergency contact details.
• Health Data: Basic medical history, medication lists (for reminder services), and mobility status needed for medical escorts.
• Usage Data: Check-in photos, GPS location data, and service logs.

2. How We Use Your Information

We use your data to:

• Verify safety via daily check-ins.
• Coordinate medical escort services with our verified partners.
• Send alerts to family members in case of missed check-ins.
• Process payments and subscriptions.

3. Data Sharing

We do not sell your personal data. We may share necessary information with:

• Medical Escorts (Partners): Only details needed for a specific trip.
• Emergency Services (1669): In the event of a confirmed life-safety emergency.

4. Contact Us

If you have any questions about this Privacy Policy, please contact us at help@carelink.co.th.